Management
Webinar
INVITED EDITOR
Editorial from
Filipa Breia Fonseca
Faculty and Researcher at Nova SBE
November 16, 2022
3. Good health and well-being
Ensuring access to quality health and promoting well-being for all, at all ages
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8. Decent work and economic growth
Promote inclusive and sustainable economic growth, full and productive employment and decent work for all
LEARN MOREWhy Organizational Safety Matters in Times of Crisis
High performing teams in healthcare services were admitting and discussing their errors and failures. Those teams felt safe in their organization to talk about them because they could learn and improve processes management and organizational performance. Managers don't have to expect results to be stable or always grow in a positive direction. Ups and downs can be a course correction or a change in path. Observing and measuring a team's behavior is essential. Healthcare professionals will focus on building the right processes, sharing problems with an open dialogue without fear, not just monitoring indexes.
High performing teams in healthcare services were admitting and discussing their errors and failures. Those teams felt safe in their organization to talk about them because they could learn and improve processes management and organizational performance. Managers don't have to expect results to be stable or always grow in a positive direction. Ups and downs can be a course correction or a change in path. Observing and measuring a team's behavior is essential. Healthcare professionals will focus on building the right processes, sharing problems with an open dialogue without fear, not just monitoring indexes.
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